About us

ASAP is provided by the Scottish Citizens Advice Bureau (CAB) Service, a highly trusted network with decades of experience delivering a free, independent, confidential and impartial advice and information service to the general public.

Who can use ASAP?

This service is available in Scotland.  We support people who are :

  • Serving in the Armed Forces, Regular or Reserve, and their dependants
  • Ex – service, Regular or Reserve, and their dependants
  • Members of the Merchant Navy who served in a commercial vessel in support of legally defined UK military operations, or a dependant.

To talk to one of our trained advisers, call us for free on 0808 800 1007, visit your local CAB, or ask us to contact you by filling in our on-line contact form.

How we have helped

Jim's story

Jim was looking for help in relocating his family from England to Scotland following redundancy from the Army, and heard about ASAP from the Royal British Legion. ASAP contacted local housing associations and Scottish Veteran's ...

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Bob said...

Hello Sir, just got a letter in from housing benefit and council tax...... excuse the french here..... F*****G AMAZING MAN!!!!!! seriously!!!!! You have accomplished in one day what [another agency] hasn't been able to deal with ...

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Chris said.....

Hi, I spoke to you a couple of months ago regarding the death of my stepfather. You put me in touch with SSAFA, who managed to obtain contributions from different service support organisations which covered ...

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Stuart's story

Stuart, an RAF veteran, initially contacted the helpline for help with an Employment Support Grant. ASAP helped him to contact Poppyscotland and apply for the grant. A SSAFA caseworker visited Stuart and it became clear  that he was ...

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