About us

ASAP is provided by the Scottish Citizens Advice Bureau (CAB) Service, a highly trusted network with decades of experience delivering a free, independent, confidential and impartial advice and information service to the general public.

Who can use ASAP?

This service is available in Scotland.  We support people who are :

  • Serving in the Armed Forces, Regular or Reserve, and their dependants
  • Ex – service, Regular or Reserve, and their dependants
  • Members of the Merchant Navy who served in a commercial vessel in support of legally defined UK military operations, or a dependant.

To talk to one of our trained advisers, call us for free on 0808 800 1007, visit your local CAB, or ask us to contact you by filling in our on-line contact form.

How we have helped

Stuart's story

Stuart, an RAF veteran, initially contacted the helpline for help with an Employment Support Grant. ASAP helped him to contact Poppyscotland and apply for the grant. A SSAFA caseworker visited Stuart and it became clear  that he was ...

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Frank's story

Frank, an army veteran, had been suffering from mental health for several years, during which time he has been unable to deal with his affairs. As a result, he was facing a demand for unpaid ...

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Bill's story

Bill, a retired veteran, contacted ASAP on his release from prison. He had originally been given a place in a care home, but as he wanted his independence back he had since been awarded a ...

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Peter's Story

Peter, a retired veteran who owns his home, contacted ASAP for assistance as he and his elderly wife have been unable to sleep due to motorists passing his home at all hours to avoid speed ...

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