Stuart, an RAF veteran, initially contacted the helpline for help with an Employment Support Grant. ASAP helped him to contact Poppyscotland and apply for the grant. A SSAFA caseworker visited Stuart and it became clear that he was struggling financially. As a result, ASAP and SSAFA are working together with several charities to provide support for Stuart. He now has a new boiler and fridge, and is receiving advice on his debts from his local bureau. Stuart is very grateful to ASAP for everything that’s been done for him:
“It’s been a godsend that ASAP is here to help, and the help they’ve provided has been invaluable.”
Jim was looking for help in relocating his family from England to Scotland following redundancy from the Army, and heard about ASAP from the Royal British Legion. ASAP contacted local housing associations and Scottish Veteran’s Garden City Association to help Jim find a suitable home, and also the local council veterans champion, who gave Jim information about local services and offered to show him around local schools.
“I’m really grateful for all the assistance I’ve received, and especially from the ASAP helpline. I don’t know what I’d have done without their help.”
Hugh saw active service several years ago. He called the ASAP helpline for help with completing a benefits claim form. ASAP arranged for his local citizens advice bureau to provide support with completing the form. As Hugh was suffering from Post Traumatic Stress Disorder and feeling low, the helpline also put him in touch with Combat Stress. Hugh was very appreciative of the help he received:
“The speed at which the help was available was fantastic, as was the professionalism of the people I spoke to. They really bust a gut to get it done. It took a weight off my shoulders knowing the form was professionally and truthfully filled in and there was no way they could fault it.”