John, a veteran, contacted ASAP when his partner left him and his 2 small children. As he suffers from PTSD he needed help sorting out his benefits and letting the appropriate agencies know about his change in circumstances.
The ASAP adviser worked with the DWP departments to ensure the John received the correct benefits. While visiting him at home the adviser also discovered that John had several months rent arrears, so he negotiated with the landlord to get the debt written off.
John was overwhelmed with the help he had received, and his psychiatrist added that the help he’d received from ASAP had made a positive impact on his recovery.